Privacy Policy
This policy explains what we do with the information you give us through this website. It does not cover your clinical records, which are governed separately by medical confidentiality.
REVIEW need a decision from the clinic or its legal adviser,
particularly around the DPDP Act 2023 and the rules governing published
treatment prices. The page is served noindex until that is done.
What we collect
Through the appointment and callback forms on this site we collect only your name, mobile number and preferred appointment time. If you arrived from a specific treatment or locality page, we record which one, so we know what you were enquiring about.
We do not ask for your address, date of birth, ID numbers, payment details or medical history through this website. If a form on this site ever asks for any of those, it is not ours — please tell us.
When you message us on WhatsApp, that conversation including any photographs you send is held in WhatsApp under their terms, and by us as part of your enquiry.
Why we collect it
To call or message you back about the appointment you requested. That is the only purpose.
We do not sell your information, share it with third-party marketers, or add you to a promotional list you did not ask for.
Analytics and cookies
We use Google Analytics 4 to understand which pages people find useful and which calls-to-action they use. This sets cookies in your browser and shares usage data with Google. It is configured to record page paths and button clicks, not the contents of any form field.
REVIEW — if a consent banner is required for your audience under DPDP Act 2023, describe it here and implement it before launch. As written, this site does not display one.
You can block these cookies in your browser settings without affecting the site.
How long we keep it
REVIEW — state the actual retention period for website enquiries that do not become patients, and confirm it against the clinic's clinical record retention policy.
Enquiries that become appointments are transferred into your clinical record and retained under the clinic's medical records policy.
Your rights
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Call +91 84548 82036 or email appointments@dentistinmiraroad.com.
REVIEW — under the DPDP Act 2023 you may need to name a Data Protection Officer or grievance contact and state a response timeframe. Confirm with your lawyer.
Photographs
Photographs sent to us for a free online consultation are used to answer your question and nothing else.
Nothing is published in our smile gallery, on social media, or anywhere else without your separate written consent, given specifically for publication.
Third parties we use
Google Analytics and Google Maps (analytics and the embedded map on our contact page), and WhatsApp (Meta) where you choose to message us. Each has its own privacy policy.
REVIEW — add the payment/EMI provider and any CRM or practice-management software once those are connected.
Contact
DentoXpert Multispeciality Dental Clinic
Shop No. 7 & 8, Lilac Building, Jhangid Enclave, Opposite Laxmi Park, Kanakia, Near M.B.M.C. Office, Mira Road East 401107
+91 84548 82036 ·
appointments@dentistinmiraroad.com
Last updated: REVIEW — insert the date this policy was approved